Your front desk that
never sleeps.
North Wave Partners builds custom AI voice agents for dentists, salons, and med spas — answering every call, handling questions, and booking appointments around the clock, in your brand's voice.
North Wave Agent
Lux & Co. Salon · front desk
"Do you have any openings for a balayage this week?"
"I have Friday at 3:30 with Sofia — want me to book it?"
Appointment booked
Fri · 3:30 PM · Sofia
Answered in 2 rings
Avg. 1.4s pickup
How it works
Live in three simple steps
No new hardware, no new phone number, no months-long rollout. We do the heavy lifting and hand you an agent that already knows your business.
We learn your business
We map your services, pricing, hours, FAQs, and booking rules — then capture the exact tone your patients and clients expect.
We build your agent
A custom voice agent, trained on your business and connected to your calendar. We test it against real call scenarios before it ever picks up.
It answers 24/7
Every call answered, every question handled, every appointment booked — day or night. You get a clean summary after each one.
What it does
A receptionist with superpowers
Everything a great front-desk team does — answering, scheduling, following up — running in parallel, without hold music, sick days, or voicemail.
Answers every call
Picks up in two rings, 24/7/365. Handles overflow when your team is busy and every call after hours.
Books appointments
Checks real-time availability and books straight into your calendar — then sends the client a confirmation text.
Answers questions
Services, pricing, hours, location, insurance, prep instructions — accurate answers in your words, every time.
Sounds human
Natural, warm, and on-brand — with conversational turn-taking that doesn't feel like a robot or a phone tree.
Captures every lead
No more lost voicemails. Every caller is logged with notes and intent, so your team always knows what to do next.
Bilingual & tireless
Handles English and Spanish callers seamlessly, takes unlimited calls at once, and never needs a break.
Built for your industry
Tuned to how you actually work
Every agent is configured for the realities of your front desk — the questions, the scheduling quirks, the no-show problem.
Fill the schedule, end the phone tag
From new-patient calls to insurance questions and reschedules, your agent handles the front-desk volume that pulls your team away from patients in the chair.
- Books cleanings, exams, and new-patient visits 24/7
- Answers insurance, pricing, and procedure questions
- Fills last-minute cancellations from your waitlist
Sample call
"I chipped a tooth — can I get in tomorrow?"
"I'm sorry to hear that! Dr. Lindgren has 9:40 AM open tomorrow. Shall I book it and send the new-patient forms?"
Calls answered. Revenue saved.
What a 24/7 agent does to the numbers that matter.
0%
more booked appointments
0%
of calls answered, 24/7
0%
handled with no human needed
<0s
average time to pick up
Figures are representative ranges for service businesses using an always-on voice agent. Your results depend on call volume and configuration.
Loved by busy front desks
The phone stops being a problem
"We were sending 40% of calls to voicemail during lunch. Now every one gets answered and booked. It paid for itself in the first month."
"My stylists stopped dropping their scissors to grab the phone. Clients say they didn't even realize it was AI — it just sounds like us."
"After-hours inquiries used to vanish. Now they're booked consults waiting for me in the morning. It's the best hire we've made."
Illustrative testimonials shown for demonstration. Replace with your own client results before launch.
Try it yourself
Call a real agent right now
Pick an industry and call the live demo line. You'll talk to an actual North Wave agent — ask about services, hours, or try to book an appointment.
Call our salon agent and have a real conversation:
Call (808) 818-8335Standard call rates may apply · available 24/7
Connected · live
Custom pricing
Get a quote built for your front desk
Every business is different, so every agent is priced to fit. Tell us a little about your call volume and what you want solved — we'll send a tailored quote, usually within one business day.
- No setup headaches — we build and configure everything.
- No long contracts — month-to-month, cancel anytime.
- Talk to a human — call sales at (787) 975-9189.
Thanks — we're on it!
Your request is in. Our team will reach out with a custom quote within one business day. Need it sooner? Call (787) 975-9189.
FAQ
Questions, answered
How long does it take to go live?
Most agents are live within a few business days. We gather your services, hours, and FAQs, build and test the agent, then connect it to your number and calendar.
Do I have to change my phone number?
No. We keep your existing number. The agent can answer everything, or only pick up overflow and after-hours calls — your call.
Can it book into my calendar or scheduling software?
Yes. We connect to your booking system so appointments land directly on the right calendar in real time, and clients get an automatic confirmation.
What if it can't answer something?
It gracefully takes a detailed message or warm-transfers to your team, based on rules you set. You'll always get a summary so nothing slips through.
Is it really available 24/7?
Always. Nights, weekends, holidays, and lunch rushes — and it can take many calls at the same time, so callers never hit a busy signal.
How much does it cost?
Pricing is tailored to your call volume and needs. Fill out the quote form and we'll send a custom proposal — usually within one business day.
Ready to stop missing calls?
Get a custom AI voice agent that answers, books, and follows up — so your team can focus on the people in front of them.